Get help, report a bug, or ask a question.
The fastest way to reach us is email. We read every message and typically respond within 1 business day.
Tap the "+" button on the Contracts page. Fill in your client's name and email, pick services, add the event date, and tap "Send for Signature". Your client gets an email with a secure link — no account needed.
Yes. Settled signatures comply with the U.S. ESIGN Act and UETA. Every signed contract includes a full audit trail: signer email, IP address, timestamp, user agent, and a SHA-256 document hash.
In the Settled iOS app, open Settings → Plan & Billing and choose a plan — purchases are processed securely through the App Store. On the web, sign in at settledapp.work and go to Settings → Plan & Billing.
If you subscribed in the iOS app, manage or cancel anytime in iOS Settings → Apple ID → Subscriptions. If you subscribed on the web, sign in and go to Settings → Plan & Billing → Manage Billing to cancel, switch plans, or update your payment method. Either way, cancelling stops auto-renewal — you keep Pro/Studio features until the end of your billing period, and then your account automatically returns to the Free plan (3 contracts per month). All your existing contracts and data stay in your account.
Yes. Open the contract, tap the trash icon, and confirm. Signed contracts are flagged with an additional warning because deleting them removes the legal record from your account.
Email us at hello@settledapp.work and we'll delete your account and associated contract data. Signed contracts may be retained in anonymized form to comply with audit requirements — details in our Privacy Policy.
Check your spam folder first. If emails from contracts@settledapp.work are being filtered, add us to your allow list. Gmail users: look under the "Promotions" tab. Still nothing? Email us — we can verify delivery on our side.
Signing links expire after 7 days. Open the contract, tap "Resend for Signature" to generate a new link and email. The client will receive a fresh invitation.
On the login screen, use "Continue with email" (magic link) or "Continue with Google/Apple". Magic link sign-in bypasses passwords entirely — no reset needed.
We use industry-standard security including TLS/HTTPS for all connections, row-level access controls in our database (vendors can only see their own data), and a full third-party security audit was performed in April 2026. See the Privacy Policy for details on how we handle your information.
Settled is built in Miami by RicardoHQ LLC— a company run by one person who believes paperwork should not get in the way of craft. If you have feedback, feature requests, or just want to share how you're using the app, email us — we read every message.